Warranty handling

Let your customers file their warranty complaints online and experience full control in the process.

✔️ Boost efficiency

✔️ Save labor and reduce cost

✔️ Increase customer satisfaction

Streamline and increase the efficiency of the warranty process

Warranty handling is an essential part of our end-to-end after-sales offering. Through our dedicated solution for warranty handling, you enable the home buyer to file their warranty complaints online, increasing customer satisfaction by streamlining an otherwise tiresome and inefficient process.

Simple reporting and handling of warranty complaints

Buyers can easily report issues in the solution and track their status while it is being fixed. Our applications allow home buyers to register complaints, add pictures, and mark the relevant area using the floor plan.

The developer can handle complaints and claims during the warranty period. Oversee the reclamations, delegate them to the correct person, and then track their progress to ensure swift completion.

Boost efficiency and improve customer satisfaction

Our solution helps you streamline the warranty process. Making it easier for the home buyer to report issues efficiently. Also, making it easier for the project leader to assign the right resources to handle the problem.

Want to see our platform in action?

Get in touch to schedule a non-binding demo at your convenience. Let's explore together how M360 can benefit you.

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